Cancellation & Refund Policy
Last updated 7 October 2026
Cancellation
Credit packs are one-time purchases, not subscriptions, so there is nothing to cancel. You can stop using Reppo or delete your account at any time.
Refunds
- Payment taken but credits not added: full refund, or the credits added manually — your choice.
- Charged twice for the same pack: the duplicate payment is refunded in full.
- Unused credits: if you have not used any credits from a pack, you can ask for a full refund within 7 days of purchase.
- Credits that have already been used are not refundable.
How to ask
Email thearyanbasantani@gmail.com with your registered email and the Razorpay payment ID. Approved refunds are sent back to the original payment method within 5–7 working days.